Last updated: 10 September 2026
The Hair Place Academy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, enquire about our training, purchase a course or otherwise interact with us.
1. Who We Are
The Hair Place Academy provides online and in-person hair extension education and training.
Website: www.thehairplaceacademy.co.uk
For any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our website or at hello@thehairplaceacademy.co.uk.
2. Information We May Collect
We may collect personal information including your name, email address, telephone number, billing and payment information, course enrolment and purchase information, information submitted through enquiry or lead forms, course assessments or case studies, and technical information about how you use our website.
3. How We Collect Your Information
We may collect your information when you visit our website, enquire about a course, complete a contact or lead form, submit a form through Facebook or Instagram, join our mailing list or waitlist, purchase or enrol on a course, contact us, or submit assessments and case studies.
We may also receive information through services we use to operate our business, including Wix, Kajabi, Meta, Stripe and other payment or marketing providers.
4. How We Use Your Information
We may use your information to respond to enquiries, provide information about our courses, process purchases and enrolments, provide access to course materials, manage assessments and certification, provide customer support, send important course communications, send marketing where permitted, improve our services and comply with legal obligations.
5. Our Lawful Basis for Processing
We process personal information where it is necessary to provide a service or product you have requested, where you have given consent, where we have a legitimate business interest or where we are required to comply with a legal obligation.
Where we rely on consent, you can withdraw your consent at any time.
6. Marketing Communications
If you choose to receive marketing communications from The Hair Place Academy, we may contact you about courses, training, offers and relevant academy updates.
You can unsubscribe at any time using the unsubscribe option in our emails or by contacting hello@thehairplaceacademy.co.uk.
7. Facebook and Instagram Lead Forms
If you submit your information through a Facebook or Instagram advertisement or lead form, the information you provide may be shared with The Hair Place Academy so we can respond to your enquiry and provide the information you requested.
Meta may separately process information in accordance with its own privacy policies.
8. Payments
Payments may be processed through third-party payment providers such as Stripe and other available payment services. These providers process payment information according to their own privacy and security policies.
The Hair Place Academy does not generally store your complete payment card details.
9. Sharing Your Information
We do not sell your personal information.
We may share information with trusted providers where necessary to operate our business, including website, course-hosting, email, payment, analytics and advertising providers such as Wix, Kajabi, Stripe and Meta.
We may also disclose information where required by law.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.
11. Cookies and Website Analytics
Our website and third-party services may use cookies and similar technologies to help the website function, understand how visitors use it, measure advertising performance and improve our services.
Where required, you will be given choices regarding non-essential cookies.
12. Keeping Your Information Secure
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
13. Your Data Protection Rights
Under UK data protection law, you may have the right to access personal information we hold about you, request corrections, request deletion in certain circumstances, restrict or object to certain processing, request transfer of certain information and withdraw consent.
To exercise your rights, contact hello@thehairplaceacademy.co.uk.
You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).
14. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our business, services or legal requirements. The latest version will be published on our website.
The Hair Place Academy
www.thehairplaceacademy.co.uk
hello@thehairplaceacademy.co.uk